Question

Holly Valdez called Dr. Modi's office on Monday morning to see when the paperwork to release John to go back to work would be completed. Can Sally tell Holly when the forms will be ready for pickup? Explain briefly why or why not.

Answer 1

Unless Sally is John's guardian or it is written in John's medical record that John allows Holly Valdez to to call and/or pickup his forms Sally cannot say yes.

without proper documentation Sally should tell Holly that John has to call.
This is due to the HIPPA regulation protecting the privacy of the patient.