2.45 m/s^2 Elevator is moving down. The woman's weight is a function of the local gravity plus the local acceleration, an expression for this would be G + A = 0.75 G = Normal attraction due to gravity A = Weight due to acceleration. Substituting 1 for G gives 1 + A = 0.75 Solving for A 1 + A = 0.75 A = -0.25 So the acceleration experienced is -0.25 times the acceleration due to gravity. So multiply by 9.8 m/s^2 -0.25 * 9.8 m/s^2 = -2.45 m/s^2 So the woman briefly experienced an acceleration of 2.45 m/s^2 as the elevator started moving. And since her weight decreased, that means that the elevator started moving down.