Answer:
a) Some patients who have a poor hospital experience also have post-surgical complications.
Explanation:
Given is :
Last year, the results of the surveys showed that of the patients who had a poor hospital experience, 23% had post-surgical complications.
The conclusion that can be drawn from this study is - Some patients who have a poor hospital experience also have post-surgical complications.
If we turn the percentage in figures, we can see that almost 2.3 person or 2 patients out of 10 patients have a poor hospital experience and also have post-surgical complications.
So, this is a low value that is why the correct answer is Some patients who have a poor hospital experience also have post-surgical complications.