Question

In __________ scheduling, patients are given a specific appointment time for the first half of the hour, leaving the second half of the hour is open for walk-in patients.

Answer 1

Scheduled wave scheduling allocates specific times for patients in the first half of the hour and leaves the second half for walk-ins, improving patient flow and reducing wait times.

Step-by-step explanation:

In scheduled wave scheduling, patients are given a specific appointment time for the first half of the hour, leaving the second half of the hour open for walk-in patients. This method is a way to balance appointments and walk-ins, allowing for a structured approach while accommodating emergencies or unexpected walk-in patients. This type of scheduling can help reduce patient wait times and improve the flow of patients through the office.

Answer 2

This can be in the form of modified wave scheduling wherein patients are scheduled in 15-minute increments, but two patients are booked for the first time slot of each hour. A catch-up period is built into the schedule at 9:45 a.m., 10:45 a.m. and 11:45 a.m. During this time, no appointments are scheduled.