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Step "S" stands for:

identifying the problem

listing choices

judging whether or not your choice is right

developing a plan of action

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IDENTIFYING THE PROBLEMĀ 
User Arvo Bowen
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The answer is: identifying the problem

During this stage, we need to observe the situation that we had at hand and try to analyze what cause it. Only After we get this part done, we can formulate the proper planning that can be executed to tackle the problem and improve our situation.

User Srikrishnan Suresh
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