The answer is option C: Most people do not wash their hands long enough.
The excerpt claims antibacterial soap is unlikely to work better than regular soap because it needs to remain more time in the skin to be more effective - about two minutes - which people do not do.
The rest of the options are incorrect because the text does not mention the cost of antibacterial soap. It also points out that all bacteria is killed by antibacterial soap, even benign bacteria. Finally, the passage describes antibacterial soap as overrated, but it is not a reason why it does not work better than regular soap.