Given conditions for question 2:
height of object = 3.0 cm
distance of object from mirror = 12 cm
focus length = 20 cm
image distance = ?
Using mirror formula:
1/(focus length) = 1/(object distance) + 1/(image distance)
or, 1/20 = 1/12 + 1/(image distance)
or, image distance = -30cm (the image formed is a virtual image)
Also, magnification of image is:
image height /height of object = - image distance /object distance
or, image height = - image distance / object distance * height of object
or, image height = -(-30) / 12 * 3 = 7.5