Answer:
- Defensive listener.
Step-by-step explanation:
A defensive listener is described as the listener who personalizes a general comment or statement. Such listeners misinterpret the innocent remarks or comments as a personal charge/attack on himself/herself. Such a kind of attribution or personalizing comes out due to the feelings of guilt, insecurity, or lack of maturity.
In the given situation, Edie would be categorized as a 'defensive listener' as 'she misinterprets things and always tries to support or justify herself or her viewpoint' that implies that she personalizes every general statement or comment made during a conversation and takes it as a personal attack. Thus, 'it's hard/difficult to talk to her' and hence, 'defensive listener' is the answer.