Question

In an operation​ strategy, a strategic manager can use​ ________ in​ ever-changing environments because it requires that​ people, processes,​ units, and technology reconfigure themselves to give customers exactly what they​ want, when they want it.

Answer 1

In an operation​ strategy, a strategic manager can use​ Mass Customization.
It is a marketing technique that refers to the company's ability to efficiently mass produce products that meet individual consumer wants and needs.
People, processes,​ units, and technology reconfigure themselves to give customers low cost, high quality, customized goods and services.