Answer:
Characters like in a piece of fiction such as in a novel, poem, or short story
Step-by-step explanation:
Informational texts are nonfiction and provide accurate information about a topic.
Characters in Fiction
Characters in works of fiction are made-up people that are used to create some form of plot or storyline. These characters do not exist in real life. Thus, they should not be used in informational texts. Since they are not real, they cannot provide accurate information on a topic.
Some informational texts, like biographies, are about real people, but these texts still do not include any fictional characters.
Features of Informational Texts
On the other hand, there are some features that should be included to increase the accuracy or clarity of information. Captions explain the photo above it and add more information. Subheadings allow readers to understand where they are in a text and what the section they are reading is about. Finally, information and facts are the body of any informational text. Information and facts help explain whatever topic the text is about.