Let us think for simplicity that we got on the elevator at the second floor.
From here, if we descended 2 floors, then we would be at the ground floor.
Likewise, the passenger at the 10th floor would be at the ground floor after the elevator descended 10 floors.
According to the problem, the elevator descended 15 floors.
So, from the ground level, it descended 5 more floors.
Hence, the parking garage is 5 floors under the ground level.