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WHY DO ADVERTISERS USE TESTIMONIAL

User Ponraj
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2 Answers

4 votes

Final answer:

Advertisers use testimonials to leverage social proof and suggest that others' satisfaction with a product implies general satisfaction, but consumers are advised to be vigilant and critical of such claims, as regulated by the FTC. Testimonials are a common technique in advertising, yet the principle of Caveat emptor—'let the buyer beware'—remains relevant.

Step-by-step explanation:

Advertisers use testimonials as a persuasive technique to influence consumer behavior and enhance the credibility of their products or services. A testimonial is when a person, often a celebrity or a satisfied customer, endorses a product and shares their positive experience with it. This tactic leverages social proof and the bandwagon fallacy, suggesting that because other people are satisfied with the product, new customers will likely be as well.

However, it's essential to note that the Federal Trade Commission (FTC) regulates advertising to ensure that any factual claims about a product's performance are accurate. While exaggerated or ambiguous language and images may be used, outright false statements are not permitted. The maxim Caveat emptor, meaning 'let the buyer beware,' underscores the importance of consumer vigilance, as even with regulations, some advertisements may exploit testimonials to mislead consumers.

Ultimately, while testimonials can serve as powerful tools for advertisers, consumers are encouraged to approach them with a critical eye. Evaluating the expertise of the endorsers, understanding potential biases, and considering the evidence behind claims are important steps in making informed decisions.

User Dan Taylor
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3 votes

Answer: Positive testimonials tend to lead to more buyers.

Explanation: A testimonial is a person's own words or story about how a product or service they bought affected them personally (first hand experience). An advertiser will present someone's positive experience with their product or service in order to get more people to buy into its goodness. People tend to believe an ordinary citizen's own words about their use of the product more than they would believe the advertiser talking highly about the product. This is because most people think that an advertiser is only pushing the product and possibly exaggerating its good benefits in order to sell more of it. The use of positive testimonials does usually increase sales of the product or service.

User Oyvindio
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