Solve the homogeneous equation
Its characteristic equation is
with roots at
and
, hence the characteristic solution is
For the nonhomogeneous equation, I'll use variation of parameters. We're looking for a solution of the form
to the equation
such that
The Wronskian
of the two fundamental solutions
and
is
Then we have
Recall Euler's identity,
Then we have the general antiderivative
Taking the real parts of both sides, we have
so that
and
We've found
Then the general solution to the differential equation is