Which stages of the listening process are in operation in the following situation? Select all that apply.
Josie was doing her homework when her little sister Kate rushed up to her with tears in her eyes.
"It broke, but it wasn't my fault!" Kate sobbed.
"What broke?" asked Josie, looking puzzled.
"The lamp!"
"Ahh, okay. Well, calm down," Josie said.
selecting
understanding
evaluating
responding
remembering