Answer:
Social performance management
Step-by-step explanation:
Social performance management is said to be a system that organizations or firms use to get their social goals achieved. This goals are measured by how much the employee is able to do for clients/customers.
The client/customer in this case is put to use in strategies and operations in helping the employee achieve his//her goal.
The stronger the social performance managment of an employee, the more he/she is able to reach his/her goals.
Cheers.