Question

Identify a true statement about International Organization for Standardization (ISO) 9000:2000.

A. It states that generic management practices can never be standardized.
B. Its standards do not apply to services such as health care, banking, and transportation.
C. It is the first version of the ISO family of standards.
D. Its standards apply to all types of businesses, including electronics and chemicals.

Answer 1

Answer: The correct answer is "D. Its standards apply to all types of businesses, including electronics and chemicals.".

Explanation: The ISO 9000 standards are a set of Quality Control and quality management, established by the International Organization for Standardization (ISO). They can be applied in any type of organization or activity oriented to the production of goods or services. The standards include both the minimum content and the specific implementation guides and tools as well as the audit methods.