Question

Which of the following statements about operations management processes is NOT true? Group of answer choices Inputs to operations management processes can be materials, people, and/or information. Outputs of operations management processes are always tangible goods. Operations management processes involve transformation of inputs into valuable outputs. Design of operations processes should reflect what customers want.

Answer 1

Outputs of operations management processes are always tangible goods.

Step-by-step explanation:

Operations management focuses on the production and distribution processes of both goods and services. Its main goal is to improve the efficiency and effectiveness of the processes involved.

When applying operations management o service processes, you must pay attention to how the service is delivered to customers, e.g. procedures, schedules, activities, etc.