Question

A man collapsed in a convenience store where seven other people were shopping in nearby aisles. None of these customers helped the man, with several of them stepping over him or taking pictures of him. A short while later, a new customer named Braden enters the store and sees the man on the ground. He quickly goes to him and calls for help. What situational and personal factors explain why the earlier customers did nothing but Braden helped? In your answer, be sure to describe situational and personal factors that explain both Braden’s behavior and the behavior of the customers who did not help.

Answer 1

Step-by-step explanation:

This scenario has a lot to do with social psychology.

SITUATIONAL FACTORS influencing the differing behaviours here include:

For the 7 shoppers:

1. I don't know what caused this man to be unconscious. I don't want to get into trouble for helping him. I don't want to be asked questions.

2. I'm in a hurry, I have a pressing issue I'm heading to now, so even if I want to help, I can't. I'll just step over him and go my way.

3. Others have passed by him without helping. Maybe they know him to be a joker or his illness is contagious. I'll simply pass by.

For Braden:

4. Oh, someone is lying unconscious here. Maybe no one knows or has seen him. Let me call their attention.

PERSONAL FACTORS influencing the differing behaviours here include:

For the shoppers:

1. I don't care! I have problems too.

2. Oh, I've seen an object of mockery, let me take a picture of him to laugh at later.

3. I'm an impatient person, I really can't wait.

For Braden:

4. I care. I have to get this man some help. I cannot see anyone in need anywhere and not help the person.