Question

Kanska, an application development firm, received a contract to develop a mobile application for a company. The brief mentioned that the application should enable employees to share up to 30 files at a time from anywhere within the company. After delivering the application, the client informed Kanska that its employees were not able to share more than 20 files at a time. After analyzing the situation, Kanska replied that the application could only transfer files with a total size of up to 2 gigabytes. The application was built with regard to the number of files that can be sent and not built according to the size of each file. In this scenario, it is likely that the client faced the issues with the application because the information it provided to Kanska was _____.

Answer 1

The information provided to Kanska was insufficient.

Step-by-step explanation:

The onus was on the company to provide all the necessary information for Kanska to work with.

An application development firm only creates applications based on the requirements gathered from clients and if clients don't divulge all necessary information, there is bound to be dissatisfaction in service when the mobile application is provided.