Answer:
600N
Step-by-step explanation:
If the ball bounces off upward with the same speed, the velocities before and after are equal and in opposite directions. That means the floor must have caused a momentum impact to change its direction.
By the law of momentum conservation:

where m = 3 kg is the ball mass. v = -12 m/s is the velocity right before the impact. V = 12m/s is the velocity right after the impact. ΔP_f is the momentum caused by the floor.

Then the average force exerted during the 0.12s impact is
