Question

The loan review department at a major regional bank has an exceptionally high turnover of both administrative assistants and analysts. Several analysts have quit within six months of taking the job. In this scenario, a(n) _____ analysis would most accurately reveal if there is a need for training in this department that would reduce the level of turnover.

A. job/task
B. organizational
C. individual
D. productivity

Answer 1

Letter B is correct. Organizational.

Step-by-step explanation:

Employee turnover is measured by an index that checks employee entry and exit rates in an organization. When the turnover rate is high it means that an organizational analysis should be performed to detect the possible causes of increased employee turnover.

It can be caused by situations related to organizational structure, such as failures in the selection process, unfavorable organizational climate that causes conflicts and demotivation, low benefits and compensation among others.