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At Five Star Vehicles, employees are grouped into teams. Each team is responsible for assembling an entire automobile. Five Star gives each team freedom and flexibility to decide how to divide up the work. The company keeps the employees informed about how their cars are selling, and even shows them the comments customers make about quality and performance on customer satisfaction questionnaires. Five Star Vehicles is using a strategy of__________.

User Mikefolu
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Final answer:

Five Star Vehicles employs a strategy of empowerment with teams that manage their workflow and use customer feedback to inform their production, promoting innovation and customer satisfaction in a competitive market.

Step-by-step explanation:

At Five Star Vehicles, employees demonstrate empowerment by having the freedom and flexibility to determine their own work processes within their teams. With this autonomy, coupled with strong community feedback, teams are motivated to improve the quality and performance of the automobiles they assemble. This business model also encourages innovation and responsiveness, essential in a highly competitive automotive market where companies make and sell their products around the world and must compete with numerous other manufacturers. In response to competitive pressure from other carmakers, American car producers have had to increase the quality of their cars significantly compared to several decades ago. Comparatively, Ford's earlier assembly line approach in the 1920s took the opposite route, prioritizing efficiency with routine work that required minimal training.

Five Star Vehicles' strategy involves the integration of feedback and collaborative effort to adapt to a changing market which places customer experience at the fore. The empowerment of employees to take charge of their functions enables them to contribute meaningfully to the company's success, thereby linking the company's principles with broader historical progressions and current market demands.

User Zyglobe
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Answer:

unitary motivation

Step-by-step explanation:

Unitary motivation aims at individual motivation and boosting the confidence in some individuals, that the event happens and calls for personal attention.

This is basically aimed at keeping the motivation of each team in the given case at the best, so that they work hard. In this manner the individuals do not feel any kind of negative comments on their performance and are self boosted to work positively as there is no comparison and one has to perform at their best level.

User Fredarin
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