Answer:
a. True
Step-by-step explanation:
The answer is
a. True
The elements of the listening process are :
Hearing
Understanding
Attending
Remembering
Responding
Where hearing is the physiological dimension of the different elements in the listening process.
Whereas Understanding is the act of making sense of the information or message.
Attending is psychological element of the listening process.
Remembering is the ability to recall a given piece of message.
Responding is providing feedback or answering the speaker.
Therefore the answer is ---
a. True