Question

Josh purchased a new tie from an upscale men's clothing store to impress the managers he would meet at an important job interview. The day after the job interview, Josh returned the tie to the store for a full refund. This is an example of ________.

Answer 1

This is an example of retail borrowing.

Step-by-step explanation:

Retail borrowing can be defined as the situation when a consumer purchases a certain commodity with the intent to return it for a full refund after using it for a specific occasion or purpose. For instance, a student purchases a computer an assignment and returns it after use.

It creates no direct cost for the consumers as they return the non-damaged but used-product after gaining satisfaction from it.

In this example, Josh uses this tie for an interview and then returns it for a full refund. This incurs no cost on for using the tie, he gains satisfaction for no cost. But the retailer has to incur certain costs.