Question

Weston Inc. wants to outsource its customer service operations. The top managers of the company are preparing a plan exclusively to detail the expenditure, overhead, and processes involved in outsourcing its customer service operations. In this scenario, the managers are most likely preparing a _____.

Answer 1

The managers of Weston Inc. are preparing a plan to detail the expenditure, overhead, and processes involved in outsourcing customer service operations.

Step-by-step explanation:

The managers of Weston Inc. are most likely preparing a plan to detail the expenditure, overhead, and processes involved in outsourcing its customer service operations.

Outsourcing is the process of hiring outside contractors to perform tasks that were previously done internally by the company.

This can involve hiring contractors both domestically and abroad to access cheaper labor markets.

Answer 2

Strategic plan.

Step-by-step explanation:

A strategic plan is a document that establishes the direction of an organization. It can be a single page or fill up a binder, depending on the size and complexity of the business and work. Most managers can benefit from having a strategic plan.