Answer:C both Technician A and B are correct with their analysis.
Explanation: Gear clearances MUST be checked to be sure it is not too little or too much. pinion gear-to-flywheel ring-gear gap must be 1/8 in its relaxed position. If this gap is too small, use shims to move the pinion away from the ring gear. If this gap is too large, remove the shims already in the starter.