Answer:
Limited problem solving process
Step-by-step explanation:
When solving problems there are two main processes that can take place:
- Limited problem solving.
- Extended problem solving
In the limited problem solving process, the person doesn't take a lot of time to fully evaluate the different alternatives, the decision might be taken based on previous experiences.
In the extended problem solving process, the person engages in a process to fully evaluate his options and carefully weighs the different alternatives.
In this case, Henry had a positive experience last year when he bought his books over the internet. However, this time he doesn't have much time to decide what to do since classes start in a few days so he doesn't have enough time to consider all his options. He already had a positive experience last year so he might take the decision based on that. Therefore, he will most likely engage in a Limited problem solving process.