Answer: d. 0.0213
Explanation:
Given : Mean arrival rate
= 16 customers per hour.
The Poisson distribution formula is given by :-
,where
is the mean of the distribution.
If X = the number of customers arrivals , then the probability that in the next hour there will be exactly 9 arrivals will be :-
Hence, the probability that in the next hour there will be exactly 9 arrivals= 0.0213
Therefore , the correct answer is option (d.).