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Which of the following value chain activities involves assisting users with handling of the products after sale, thus maintaining and enhancing the products' value?a. Inbound logisticsb. Customer servicec.
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Which of the following value chain activities involves assisting users with handling of the products after sale, thus maintaining and enhancing the products' value?a. Inbound logisticsb. Customer servicec. Operationsd. Outbound logisticse. Sales and marketing

User Basilin Joe
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2 votes

Answer: Customer service

Explanation: In simple words, customer service refers to the after sales assistance provided by the company to those individuals who buy their product. It focuses on keeping the customer happy and to maintain positive relationships with them.

This includes teaching customers to use the product, or solving their query or any problem they have with the product etc.

Thus, from the above we can conclude that the right option is B.

User Nick Van Hoogenstyn
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