Question

When troubleshooting a software problem on Phoebe’s computer and listening to her describe the problem, you get a text message on your phone. It’s your boss. What would be an acceptable action for you to take?

Answer 1

Wait un Phoebe ends to the describe the problem. Then politely ask for a moment for you to answer your boss message and explain him that your answer delay was because you where attending a client.

Then start to work on solving the Phoebes problem.

1. Wait for Phoebe to end describe the problem.

2. Answer to the boss, explaining the situation.

3. Start solving Phoebes problem.