Answer:
a) social schemas
Step-by-step explanation:
Social Schemas
Social schemas refers to the expectations of an individual regarding the object or things or plan which would function within the environmental boundary .
It enable us to collect the information or organize the information regarding any future event .
These are perfectly developed by human mind in their social environment .
It is adaptive in nature , and supports about any situation when some information is not know.
Hence , in this case ,
Anne interpreted about Jules , about his problem of insommia .