Question

Nikolas works in a shoe store as a salesperson. A teenage boy comes in looking for comfortable sports shoes because he is going on a hike.

He tells Nikolas he wants shoes that have Velcro straps. Nikolas shows him a wide variety of Velcro-strapped shoes, but the customer rejects
them because they don't feel comfortable. He asks for sports shoes with laces instead. Nikolas once again shows him a wide variety. The boy
is once again not satisfied and asks to see the Velcro-strapped shoes again. Nikolas is irritated but doesn't show his annoyance. What
customer service skill is Nikolas showing?
Nikolas is showing_____
A. Meekness
B. Patience
C. Persistence

Answer 1

Persistence

Step-by-step explanation:

meekness doesnt make sense

patience is when you are waiting for something

persistence is when you are having difficulty but push through

Answer 2

Nickolas is showing Patience.

Not persistence because he isn't pushing for anything.