Answer:
x They must interact with customers in a professional manner.
x They must be adept at handling unexpected situations
x They must create an itinerary for customers.
Step-by-step explanation:
Both hospitality and tourism professionals deal with humans who are in some need staying outside their homes. However, even for clients, whether it's tourism or necessity, for professionals it is the workplace and they must deal with clients in a professional manner. They must be adept at handling unexpected travel situations and should create a proposed itinerary for customers. They should provide customers with the best experience possible.