Final answer:
The FALSE statement about communication is that it is influenced only by what is said. Communication is a complex process involving verbal and nonverbal cues, as well as active listening, which are essential for effective interaction.
Step-by-step explanation:
The statement about communication that is FALSE is: Communication is influenced only by what is said. This is not true because communication is multifaceted and involves more than just the spoken words. It includes nonverbal elements like body language, facial expressions, tone of voice, and also necessitates active listening. For instance, achieving a balance between being straightforward and diplomatic can be shaped by these nonverbal cues, which are crucial in various settings such as the workplace.
Active listening and the ability to understand and utilize verbal and nonverbal cues are essential for effective communication. This principle is not only applicable to human interaction; other animals also use a variety of communication methods. Reflexive and intentional aspects play a role; for example, sociability is a key aspect of intentional communication.